Information we collect
When you submit a form, we may collect your name, email address, phone number, location, set numbers, collection details, budget, trade preferences, photos, file uploads, and any other information you choose to provide.
How we use information
We use submitted information to respond to enquiries, assess set requests, prepare sell or trade quotes, ask follow-up questions, manage customer communication, and improve the website and service.
Forms and third-party services
Forms on this website are provided by Jotform. Submissions may be processed and stored by Jotform according to its own terms and privacy practices. Do not submit information you are not comfortable sharing through an online form.
Photos and collection information
Photos and collection details are used to assess condition, completeness, and potential value. We do not sell customer photos or personal information.
Sharing information
We may share information only when reasonably needed to respond to your enquiry, comply with legal obligations, protect against fraud or misuse, or use trusted service providers that help operate the website and forms.
Security
We take reasonable steps to protect submitted information, but no website, email system, or online form can be guaranteed to be completely secure.
Access and correction
You may ask to access, correct, or delete personal information you have submitted, subject to any legal or business record requirements.
Contact
Use the set request or sell/trade quote forms to contact Rare & Retired about privacy questions until a dedicated public email address is added.